![Sustainability goals Sustainability goals](/portal/su/recursos_contenido/1662138805549-img-banner-objetivos.jpg)
Sustainability goals2021-2025/2050
Environmental
![icono1 icono1](/portal/su/recursos_contenido/1662653778379-ico-objetivos-01.png)
Net-zero emissions
by 2050.
![icono2 icono2](/portal/su/recursos_contenido/1662653819890-ico-objetivos-02.png)
52% reduction
in absolute scope 1 and 2 emissions by 2030 from a 2019 base year.
![icono3 icono3](/portal/su/recursos_contenido/1662653854820-ico-objetivos-03.png)
14% reduction
in absolute scope 3 emissions by 2030 from a 2019 base year.
Employees
![icono1 icono1](/portal/su/recursos_contenido/1662654011871-ico-objetivos-05.png)
Zero fatalities
(employees and contractors).
![icono2 icono2](/portal/su/recursos_contenido/1662654040848-ico-objetivos-06.png)
100%
of operations with an ISO 45001 certification.
Social
![icono1 icono1](/portal/su/recursos_contenido/1662653935150-ico-objetivos-04.png)
Zero tolerance
for human rights violations within the company and in the value chain.
Corporate Governance
![icono1 icono1](/portal/su/recursos_contenido/1662654127242-ico-objetivos-07.png)
Zero tolerance
for acts of corruption within the company and in the value chain yearly.
![icono2 icono2](/portal/su/recursos_contenido/1662654183983-ico-objetivos-08.png)
100%
of our active commercial partners should be evaluated in 2025.
![icono3 icono3](/portal/su/recursos_contenido/1662654214290-ico-objetivos-09.png)
100%
of our subsidiaries certified in ISO 27001 in 2025.
![icono4 icono4](/portal/su/recursos_contenido/1662654244576-ico-objetivos-10.png)
Increase the number of women
in the Board of Directors to have the participation of at least three by 2025.
![Objetivos de Sustentabilidad Objetivos de Sustentabilidad](/portal/su/recursos_contenido/1662139676695-img-banner-objetivos2.jpg)
Sustainability goals2018-2020
Environmental
Use 50% of clean energy sources and commit to optimize operations to minimize energy consumption (Considers renewable energy from the grid).
Progress: The objective was achieved by 54%.
108%
Employees
Evaluate more than 80% of our employees.
Progress: 94% evaluated (The figure excludes BBC Brazil, Nextel Brazil and Telmex).
118%
Improve the score of the work environment survey from 78% to 80%, increasing participation from 87% to 89%.
Progress: Score of 82.63.
103%
Progress: Coverage of 93.26%.
105%
Achieve zero fatalities.
Progress: The objective was not achieved.
0%
Social
Increase by 20% the number of users in the different educational platforms of the Group, maintaining the average of 2.5 courses per user.
Progress: 56% growth and 4.46 courses per user.
280%
Increase the NPS by 1% in each country where we operate.
Progress: The objective of 1% was achieved vs. the previous year, with a global NPS of 41.
100%
Corporate Governance
Align 35% of our suppliers with our Business Integrity Policy.
Progress: Achieved with 62%.
177%
Evaluate 100% of our Tier 1 suppliers in terms of sustainability.
Progress: Advance of 79%.
79%
Offer training to 30% of our local suppliers.
Progress: Achieved with 51%.
170%